About

FAQ

• Where is the store based?

  North Las Vegas, NV

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you take Custom Orders?

  I sure do! I can make similar designs for any device as long as there is a hard case for it.
  Please contact me so we can discuss details.

• How do I take care of my Case?

  Care tips for your case:
  Keep in mind these cases are meant to be a work of art. While it may partially protect by no means was it intended to fully protect your item and great care should still be taken.
  • DO NOT pick at items! I try my best to secure them so this wouldn’t be a concern, however if you pick at them of course they’ll fall off.
  • Avoid keeping item in a tight space such as pockets or small purses where pieces may get caught, loosen, or fall off.
  • If dirtied, use a Qtip or light cloth and gently wipe. Care should be taken so that small pieces do not fall off. I suggest storing item in a dust bag if this is a concern.
  • Avoid leaving item in sun. Sun damage might occur.
  • If a strong smell is apparent. Leave case in a well-ventilated area and let item air out. Smell comes from using silicone and the gluebeing use. During shipping smell can accumulate stronger in its package. Smell should dissipate 2-3 days.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.